Frequently Asked Questions
We have put together answers to some of the most common questions that applicants ask us. We hope that these help you. If you have any other questions please do not hesitate to contact us.
- How do I create a new online account to submit an application form?
Go to https://e4f.heiapply.com/application/register and complete the form, keeping note of the email address and password that you used.
- How do I log in to my account?
Go to https://e4f.heiapply.com/application/login and enter the email address and password with which you registered your account..
- What if I forget my password?
Use the forgotten password feature https://e4f.heiapply.com/application/forgot. We will identify you and send the password securely to your registered email address, or give you access to reset your password.
- Can I take my time to complete the application form?
Yes. You can save each section and come back to it at a later date. If you forget your password, follow the forgotten password steps above. Please note the page will 'time-out' if inactive for a period of time. Keep saving your application to ensure no data is lost.
- Can I edit after submitting my application form?
No. Once you have submitted your form we review the information that you have provided. We may ask you for more information, but you can't edit your application.
- Can I track my application after submitting?
Yes, just log in and your application status will be on the right.
- I have submitted my application. What happens next?
You will receive an acknowledgement email once we receive it and your application will be assigned to a panel of three experienced reviewers who will prayerfully consider your application. Depending on the number of applications submitted, it may be up to three weeks before you hear back from us, but we will try to get back to you as quickly as possible. Please bear with us - we will probably be heavily oversubscribed and want to ensure that each application is reviewed carefully.
- Can I contact someone about my application?
Yes, if you have any questions during the admissions process please get in touch with us via the Communication Inbox that you see once you login.